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Were You Mis-Sold RCI Timeshare?

Were you Mis-Sold RCI Timeshare?
Courts order refunds of up to €53,000

There are approximately 1.3m Timeshare scheme members in Europe, 600,000 whom are UK residents, and as many as 70% have had dealings with RCI – and we have in recent months seen a sharp increase in the number of disillusioned RCI Timeshare customers contacting us for help & advice.

These customers commonly report concerns over ever-increasing fees (learn more), problems booking their preferred resorts/dates, constant pressure to “upgrade” their membership or to convert to even more expensive Fractional ownership, and a total lack of help/interest from RCI or their home resort when it comes to trying to get themselves out of their contract and long-term fee liabilities.

The good news is that, in 2015, the Spanish Supreme Court made ground-breaking judgments on Timeshare mis-selling, ordering that the timeshare contract was Null & Void and awarding that a full refund be paid back to the customer. Several laws had been broken, including selling a timeshare contract that ran for more than 50 years (or “in perpetuity”), using high pressure sales tactics and taking deposits and/or arranging finance for customers without observing the mandatory cooling-off period.

This landmark legal victory, and the wave of similar Court judgments against RCI, Club La Costa, Anfi and other Timeshare Resorts/Groups that have followed (including a record recent refund of €53,000) have set important legal precedents and have opened the floodgates for claims on the grounds that the Timeshare contracts were mis-sold and are not valid.

To find out your best options for getting out of your Timeshare contract and ongoing fee liabilities - and to see if you have grounds to claim compensation from RCI - please complete the Timeshare Release Wizard form now.

"Freedom! Thank you Timeshare Release. After a harrowing few years at long last someone has managed to get us free from Silverpoint. Once again thank you."

MR & MRS F - Silverpoint


Mrs B – RCI Diversified

"First bought in 2009, paid full amount by credit card. Paid £3,000. Six months later had a phone call offering another 20,000 points for £800 plus. This contract was over 50+ years which we have found out is illegal. My husband has health issues and we are no longer able to use it plus m/fees are too high.”

Mr & Mrs P – Atlantic Garden Fuerteventura / Grand Holidays Club / RCI

“We were approached in the street adjacent to the hotel. The initial meeting was quite intense and took approx. 3 hours. They told us that we could take holidays anywhere in the world and would only pay a flat rate, regardless of location for the accommodation. We were given breakfast and at the end of the meeting, champagne. We were told that if we didn’t use the facility we wouldn’t pay maintenance fees. We were told that we could exchange weeks, but this never happened, we were told that we cannot swap directly. We have never used the facility.”

Mr & Mrs S - Infiniti Points/RCI

“First purchased in 2010, Infiniti Points in Tenerife, used the system for initially but maintenance fees have become too expensive. In 2012 went to Portugal and told them we wanted out of the timeshare. Were told that if we paid another £3,714 we could surrender our timeshare is 5 years with no penalty. What happened was they sold us another timeshare and this would not terminate our original agreement. We were scammed.”

Mr & Mrs J – Anfi & Cala Pi / RCI

“We were sold the product in perpetuity… weeks and points followed by several upgrades. We have since realised that what we were sold is contrary to Spanish law. Whilst on holiday we were approached to sell our existing timeshare and buy Cala Pi. On holiday at Anfi we were also approached to buy timeshare at Monte Anfi. Later on we exchanged Monte Anfi for Anfi Beach. Always approached to upgrade/re-buy etc. This is a part of each holiday as a rep is always assigned to try and review our holidays.”

Read more RCI Customer comments

Timeshare Release is the UK & Europe's leading Timeshare disposal group and we've already helped thousands to solve their Timeshare problems. So, to find out your best options for getting out of your RCI Timeshare, saving fortunes in fees and potentially claiming money back, please call us 0800 610 1535 or 0203 519 0941 or complete the Timeshare Release Wizard now.

About Timeshare Release

About Timeshare Release

During the Timeshare sales boom of the 80s & 90s, potential buyers were lured in by the promise of affordable exotic holidays, flexible exchange programmes and the impression that Timeshare would be a valuable "investment".

In an industry with little or no regulation, high pressure sales tactics were rife and contract smallprint was often glossed over and explained away by sharp salespeople.

Many Timeshare buyers were therefore unaware that they were actually making significant, long term financial commitments on behalf of themselves and their families.

To find out how you can escape the Timeshare Trap please complete the short Timeshare Release Wizard now.

The Timeshare Trap

The timeshare trap

For many Timeshare owners, annual maintenance fees were barely considered token amounts in the early "honeymoon period" of ownership.

However, year-on-year increases imposed by the resorts over time now mean that the maintenance fees have risen to become substantial sums.

Owners are also facing the prospect of ongoing yearly fee increases and realising that they (and their families) are often committed to long term contracts for generations to come.

Please try our Future Fees Calculator to estimate your liabilities over the term of your Timeshare contract, based on an annual increase of 7.5%.

If you're concerned about rising fees and how to escape the Timeshare Trap, please contact us today.

Timeshare Owner Reports

Timeshare owner reports

Recent comments from RCI Timeshare owners who have come to us for help with contract cancellation:

Mr Steve R, Middlesex - RCI/Hollywood Mirage

“We 'swapped ‘another place in Tenerife for this in order to move to the points system. Since then, getting exchanges to desirable resorts proves almost impossible, irrespective of in-season or off-season.”

Mrs Rachael B, Yorkshire - RCI Europe

“I purchased my timeshare in 1999 and have been a timeshare member ever since. More often than not, I have not be able to go where I wanted and have ended up giving a few weeks to Friends, etc to book somewhere they wanted in order not to lose the weeks. I have then stayed in a hotel!! I am desperately trying to get rid of the timeshare and am now paying Timeshare Shop in Manchester to get rid of it for me.”